December 2012: In 2012 we fine-tuned and expanded our client service programmes, with fantastic results for your business and ours.
Dolphin Bay’s customer base increased by 30% and our sales by a staggering 110% this year as a result of our focus on offering a range of top-quality services.
These include plant optimisation, operator training and waste removal, to mention a few. “These services helped our clients to increase their production of treated wood to take maximum advantage of the need for more of their product in the market,” says Bertus.
“This, in turn, enabled Dolphin Bay to supply our clients with higher volumes of wood preservatives.“We are delighted that it really was a win-win business model for us all.”